AI in Hospitality & Tourism

Overview
Course Outline
Scheduled Dates

Course Overview

This 5-day intensive training course explores the transformative potential of Artificial Intelligence (AI) within the hospitality and tourism industries. Participants will gain a comprehensive understanding of various AI applications, from enhancing guest experiences to optimising operational efficiency and driving revenue growth.

Objective:

By the end of this program, participants will be able to:

Understand the Fundamentals of AI: Grasp core AI concepts relevant to the industry.
Identify Key AI Applications in Hospitality & Tourism: Recognise various AI implementations.
Enhance Guest Experiences with AI: Explore AI-powered tools for customer satisfaction.
Optimise Operations with AI-Driven Automation: Understand AI's role in streamlining tasks.
Leverage AI for Data-Driven Decision Making: Learn how AI informs strategic decisions.
Explore Smart Technologies and the IoT in Hospitality: Understand AI's role in managing smart environments.

Course Outline

Day 1: Introduction to AI and its Potential

Fundamentals of Artificial Intelligence
The Current State of AI Adoption
Identifying Opportunities for AI Implementation
Ethical Considerations and Responsible AI Development

Day 2: Enhancing the Guest Experience with AI

AI-Powered Chatbots and Virtual Assistants
Personalisation Engines and Recommendation Systems
AI in Voice Assistants and Smart Speakers
Facial Recognition and Biometrics

Day 3: Optimising Operations and Driving Efficiency with AI

Predictive Maintenance
AI-Powered Inventory Management and Forecasting
Automated Check-in and Check-out Processes
Robotics and Automation in Service Delivery

Day 4: Leveraging AI for Data-Driven Decisions and Revenue Growth

Predictive Analytics for Demand Forecasting and Pricing
AI-Powered Market Segmentation and Customer Profiling
AI in Revenue Management Systems
Analysing Online Reviews and Social Media Data with NLP

Day 5: AI-Powered Marketing, Implementation Strategies, and Future Trends

Personalised Marketing Campaigns and Targeted Advertising
Implementing AI Solutions: A Step-by-Step Framework
Data Privacy and Security Considerations
The Future of AI in Hospitality & Tourism

Schedule & Fees

3 For 2Offer

Get the most out of group training with our special discount! Register 3 of your participants together on the same course and only pay for 2.

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Location

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Dubai
London

New Popular

Dubai

$5,300

Duration: 5 Days

date: 21 - 25 Jul 2025

New Popular

London

$5,300

Duration: 5 Days

date: 17 - 21 Nov 2025

Hospitality & Tourism

AI in Hospitality & Tourism: Transforming Guest Experiences and Operations

Rating: 5/5

Duration:5 Days

date:17 - 21 Nov 2025

London

$5,300

CPD Standards

Employees of professional or formally regulated bodies are generally expected to have CPD accredited training. This type of accreditation ensures that the training is knowledgeable, informed and constantly updated. It ensures our standards as a company are kept high and consistent.

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Why Choose London Training For Excellence?

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We will never cancel a confirmed booking
Support

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Tailored

We customise our courses to suit your personal learning needs
Quality

Our courses are delivered by highly experienced industry experts
Recognition

All our courses are accredited by the CPD Standards Agency

Frequently Asked Questions

How can training courses be used as a company benefit?

Training is hugely beneficial to both yourself and your company. It enables you to employ new technologies, increases your productivity and enables you to be more autonomous. Have a look here at our infographic on the importance of training and development!

How often do you update your course content to ensure relevancy?

Our course content is constantly reviewed and updated to ensure we stay up to date with all the latest trends. After every course is completed we review the feedback and improve the material where necessary.

Do you keep your classroom environment and instructional methodologies current with today’s real-world workplace?

Yes, we focus our training on ‘real-world’ scenarios and our trainers are all highly experienced and skilled in their relevant fields.

Are your courses eligible for professional certification?

Yes, we offer certification with all our courses, every course is entitled to CPD (Continuous Professional Development) hours which you can put towards your professional portfolio.

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