Emotional Intelligence: The Key to Great Leadership

Course date14 - 18 Sep 2026VenueLondonCPD hours20Duration5 DaysFee£4,300The LTFE Guarantee100% satisfaction
100+ reviews on findcourses.co.uk4.9 · Google reviewsCPDCPD StandardsInstant confirmationGlobal presence

Emotional intelligence or EQ is the ability to understand and manage your own emotions, and those of the people around you. Emotional intelligence is essential for leaders who want to promote harmonious relationships between colleagues, enhance workplace performance and communication, and motivate both themselves and their teams to deliver their best.

This course will improve delagates' leadership skills by showing them how to:

  • understand how EQ influences the way they respond to others and themselves
  • effectively apply emotions as a source of motivation, information and influence
  • assertively handle conflicts
  • use Emotional Resilience to manage the performance of their team
  • Influence and persuade others to handle stress the high EQ way

Understanding and developing your Emotional Intelligence is essential to your success and leadership potential.

Course Objectives

By the end of this interactive programme, you will be able to:

  • Sense, understand and effectively apply emotions as a source of motivation, information and influence
  • Understand how EQ influences the way you respond to others and yourself
  • Apply EQ in the workplace to enhance leadership and teamwork
  • Understand why and how individuals get into conflicts and what can be done to prevent and resolve conflicts effectively
  • Apply people skills in the workplace to enhance performance

Who Should Attend?

  • Managers
  • Team Leaders
  • Heads of Department
  • Supervisors
  • Directors
Day by day

Course Outline

  • What is Emotional Intelligence (EQ)?
  • Intrapersonal & Interpersonal skills
  • Emotional Intelligence for Innovative Teamwork
  • Managing diverse people behaviours in the workplace
  • Enhancing people skills for better workplace performance
  • Role of people skills in minimising workplace conflicts

Want a copy of the outlines in your inbox?

Recognition

Accreditations

CPD

CPD Standards

Helping to develop learning worldwide.

100000+ members59+ countries3000+ chapters
ISO 9001:2015

ISO 9001:2015

Book this course

Date & venue
14 - 18 Sep 2026London
1 more date & venue available →
Price£4,300
Places available
OR
Covered by the LTFE Guarantee — 100% satisfaction

Corporate buyer? You can request to pay by invoice at checkout.

Isabel
Need help deciding?WhatsApp Isabel

Book this course

Date & venue
14 - 18 Sep 2026London
1 more date & venue available →
Price£4,300
Places available
OR
Covered by the LTFE Guarantee — 100% satisfaction

Corporate buyer? You can request to pay by invoice at checkout.

Isabel
Need help deciding?WhatsApp Isabel
Isabel Harkous

Not sure it's the right course? Ask Isabel.Leave a message

Our Human Resources and Talent Development training advisor — replies within an hour during working hours.

Run this course for your team

We deliver this course in-house, tailored to your organisation — at your offices or a venue of your choice, anywhere in the world.

2013delivering training since
65,000+training hours delivered
5 / 5from 100+ verified reviews
CPDaccredited courses

The LTFE Guarantee

Book with complete confidence — every course, every venue.

  • 100% money-back guarantee

    If the course doesn't meet the standard we promise, we refund it.

  • We never cancel a confirmed booking

    Your dates are locked the moment your booking is confirmed.

  • Experienced industry trainers

    Courses delivered by practitioners with real-world track records.

  • Round-the-clock support

    We're available around the clock, before and during your course.

  • A dedicated point of contact

    One named advisor from first enquiry to certificate.

What our delegates say

Thank you for the opportunity for having attended Advanced Skills of the Bid and Tender Management Process from London Training for Excellence. It was a good experience as I find myself with added knowledge so as to contribute I a more quality manner to my com…
Peter W
The course is very adaptable to everyday work and contributes to developing CSR framework in our own organisation. Very practical and useful.
Ove H
The training provided by LondonTFE are very inspirational and thought provoking. The outlines are comprehensive and the method of teaching is mostly practice-oriented. The LondonTFE staff always been able to balance the composition of participants, which contr…
Bilal M.

Frequently Asked Questions

Can I pay by invoice or purchase order?

Yes — choose “By Invoice” at checkout and we’ll invoice your company. You can also pay instantly by card, Apple Pay, Google Pay or PayPal, with confirmation the moment payment completes.

What’s included in the course fee?+

Expert-led tuition for the full course, all course materials, and your CPD certificate. The fee shown is per delegate; UK VAT is added for UK-billed bookings.

Will I receive a certificate?+

Yes — every course is CPD-accredited and this course carries 20 CPD hours, which you can put towards your professional portfolio.

Can I transfer to a different date if my plans change?+

Contact our team and we’ll do our best to move your booking to another scheduled date, subject to availability. We never cancel a confirmed booking.

Do you offer group discounts?+

Yes — register 3 delegates on the same course and pay for 2 with our 3-for-2 offer. For larger groups or private delivery, ask us for a group quote.

Can this course run in-house for my organisation?+

Yes — we deliver tailored in-house versions of this course worldwide, at your offices or a venue of your choice. Get in touch for a proposal.

How often do you update your course content?+

Our course content is constantly reviewed and updated to ensure we stay up to date with all the latest trends. After every course is completed we review the feedback and improve the material where necessary.

Related Courses

£4,30014 - 18 Sep 2026 · London
call