Certificate in Workplace Behaviour and Organisational Effectiveness

Course date05 - 09 Oct 2026VenueNew YorkCPD hours20Duration5 DaysFee£5,300The LTFE Guarantee100% satisfaction
100+ reviews on findcourses.co.uk4.9 · Google reviewsCPDCPD StandardsInstant confirmationGlobal presence

Organisational success depends as much on people and behaviour as it does on strategy, systems, and technology. How individuals think, communicate, collaborate, and respond to leadership directly affects performance, engagement, and organisational outcomes. Understanding organisational behaviour is therefore essential for anyone responsible for managing people or contributing to organisational effectiveness.

This course provides a structured and practical understanding of workplace behaviour at individual, team, and organisational levels. Participants will explore how motivation, communication, leadership behaviour, group dynamics, and organisational culture influence performance and decision-making. The programme focuses on real workplace application, enabling participants to translate behavioural insights into improved management practices, stronger teams, and healthier organisational cultures.

By the end of the course, participants will have greater confidence in understanding and influencing behaviour, managing teams effectively, resolving conflict constructively, and contributing to sustained organisational performance.

Course Objectives

By the end of this course, participants will be able to:

  • Understand the fundamentals of organisational behaviour and workplace dynamics
  • Analyse individual behaviour, motivation, and performance at work
  • Improve interpersonal communication and professional relationships
  • Manage group behaviour, teamwork, and collaboration effectively
  • Recognise the influence of leadership behaviour on engagement and performance
  • Understand organisational culture and its impact on behaviour
  • Address conflict, resistance, and behavioural challenges constructively
  • Apply behavioural insights to improve organisational effectiveness

Learning Outcomes and Application

After completing this course, participants will be able to apply organisational behaviour principles in their own workplaces to improve communication, strengthen team performance, manage people more effectively, and support positive organisational change.

Who Should Attend?

  • Managers and supervisors at all levels
  • Team leaders and project managers
  • HR and people management professionals
  • Corporate and public sector professionals
  • Emerging leaders and high-potential employees
  • Consultants and organisational development practitioners
Day by day

Course Outline

  • Understanding organisational behaviour and its relevance to performance
  • Individual differences, values, attitudes, and workplace behaviour
  • Motivation, engagement, and employee performance
  • Behavioural factors affecting productivity and accountability

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Recognition

Accreditations

CPD

CPD Standards

Helping to develop learning worldwide.

100000+ members59+ countries3000+ chapters
ISO 9001:2015

ISO 9001:2015

Book this course

Date & venue
05 - 09 Oct 2026New York
1 more date & venue available →
Price£5,300
Places available
OR
Covered by the LTFE Guarantee — 100% satisfaction

Corporate buyer? You can request to pay by invoice at checkout.

Isabel
Need help deciding?WhatsApp Isabel

Book this course

Date & venue
05 - 09 Oct 2026New York
1 more date & venue available →
Price£5,300
Places available
OR
Covered by the LTFE Guarantee — 100% satisfaction

Corporate buyer? You can request to pay by invoice at checkout.

Isabel
Need help deciding?WhatsApp Isabel
Isabel Harkous

Not sure it's the right course? Ask Isabel.Leave a message

Our Human Resources and Talent Development training advisor — replies within an hour during working hours.

Run this course for your team

We deliver this course in-house, tailored to your organisation — at your offices or a venue of your choice, anywhere in the world.

2013delivering training since
65,000+training hours delivered
5 / 5from 100+ verified reviews
CPDaccredited courses

The LTFE Guarantee

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  • 100% money-back guarantee

    If the course doesn't meet the standard we promise, we refund it.

  • We never cancel a confirmed booking

    Your dates are locked the moment your booking is confirmed.

  • Experienced industry trainers

    Courses delivered by practitioners with real-world track records.

  • Round-the-clock support

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  • A dedicated point of contact

    One named advisor from first enquiry to certificate.

What our delegates say

Thank you for the opportunity for having attended Advanced Skills of the Bid and Tender Management Process from London Training for Excellence. It was a good experience as I find myself with added knowledge so as to contribute I a more quality manner to my com…
Peter W
The course is very adaptable to everyday work and contributes to developing CSR framework in our own organisation. Very practical and useful.
Ove H
The training provided by LondonTFE are very inspirational and thought provoking. The outlines are comprehensive and the method of teaching is mostly practice-oriented. The LondonTFE staff always been able to balance the composition of participants, which contr…
Bilal M.

Frequently Asked Questions

Can I pay by invoice or purchase order?

Yes — choose “By Invoice” at checkout and we’ll invoice your company. You can also pay instantly by card, Apple Pay, Google Pay or PayPal, with confirmation the moment payment completes.

What’s included in the course fee?+

Expert-led tuition for the full course, all course materials, and your CPD certificate. The fee shown is per delegate; UK VAT is added for UK-billed bookings.

Will I receive a certificate?+

Yes — every course is CPD-accredited and this course carries 20 CPD hours, which you can put towards your professional portfolio.

Can I transfer to a different date if my plans change?+

Contact our team and we’ll do our best to move your booking to another scheduled date, subject to availability. We never cancel a confirmed booking.

Do you offer group discounts?+

Yes — register 3 delegates on the same course and pay for 2 with our 3-for-2 offer. For larger groups or private delivery, ask us for a group quote.

Can this course run in-house for my organisation?+

Yes — we deliver tailored in-house versions of this course worldwide, at your offices or a venue of your choice. Get in touch for a proposal.

How often do you update your course content?+

Our course content is constantly reviewed and updated to ensure we stay up to date with all the latest trends. After every course is completed we review the feedback and improve the material where necessary.

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