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Coaching and Mentoring
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- Coaching and Mentoring
CPD StandardsInstant confirmationGlobal presenceThis course builds the mindset and methods to coach and mentor with confidence, turning everyday conversations into performance breakthroughs. Participants learn how to set goals that matter, structure coaching relationships, utilise credible models for developmental dialogue, provide and receive effective feedback, and track progress using simple measures. The programme emphasises trust, clarity, and accountability, enabling leaders and specialists to unlock potential, accelerate learning, and embed coaching as a sustainable habit across teams.
Course Objectives
- Establish a coaching and mentoring framework aligned to organisational goals
- Contract effectively: purpose, scope, roles, boundaries, and confidentiality
- Apply conversation structures to guide growth, motivation, and accountability
- Set outcome-focused goals and action plans that the coachee owns
- Deliver high-quality feedback and feedforward while managing resistance
- Use questioning, listening, and empathy to deepen insight and commitment
- Track progress with simple metrics and review rhythms that sustain change
- Integrate coaching culture into team routines, meetings, and performance cycles
Who Should Attend?
- Line managers and team leaders
- HR and L&D professionals
- Project and operations managers
- Subject-matter experts who mentor colleagues
- Internal coaches and programme coordinators
- Senior managers building a coaching culture
Course Outline
- Coaching vs mentoring: purpose, benefits, and when to use each approach
- Contracting essentials: objectives, roles, boundaries, and expectations
- Trust, psychological safety, and ethical considerations in development work
- Core communication skills: active listening, powerful questions, and presence
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Accreditations
CPD Standards
Helping to develop learning worldwide.
ISO 9001:2015
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isabel@londontfe.com
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What our delegates say
Thank you for the opportunity for having attended Advanced Skills of the Bid and Tender Management Process from London Training for Excellence. It was a good experience as I find myself with added knowledge so as to contribute I a more quality manner to my com…
The course is very adaptable to everyday work and contributes to developing CSR framework in our own organisation. Very practical and useful.
The training provided by LondonTFE are very inspirational and thought provoking. The outlines are comprehensive and the method of teaching is mostly practice-oriented. The LondonTFE staff always been able to balance the composition of participants, which contr…
