Workplace Behaviour and Organisational Effectiveness

Overview
Course Outline
Scheduled Dates

Course Overview

Organisational success depends as much on people and behaviour as it does on strategy, systems, and technology. How individuals think, communicate, collaborate, and respond to leadership directly affects performance, engagement, and organisational outcomes. Understanding organisational behaviour is therefore essential for anyone responsible for managing people or contributing to organisational effectiveness.

This course provides a structured and practical understanding of workplace behaviour at individual, team, and organisational levels. Participants will explore how motivation, communication, leadership behaviour, group dynamics, and organisational culture influence performance and decision-making. The programme focuses on real workplace application, enabling participants to translate behavioural insights into improved management practices, stronger teams, and healthier organisational cultures.

By the end of the course, participants will have greater confidence in understanding and influencing behaviour, managing teams effectively, resolving conflict constructively, and contributing to sustained organisational performance.

Objective:

By the end of this course, participants will be able to:

Understand the fundamentals of organisational behaviour and workplace dynamics
Analyse individual behaviour, motivation, and performance at work
Improve interpersonal communication and professional relationships
Manage group behaviour, teamwork, and collaboration effectively
Recognise the influence of leadership behaviour on engagement and performance
Understand organisational culture and its impact on behaviour
Address conflict, resistance, and behavioural challenges constructively
Apply behavioural insights to improve organisational effectiveness

Learning Outcomes and Application

After completing this course, participants will be able to apply organisational behaviour principles in their own workplaces to improve communication, strengthen team performance, manage people more effectively, and support positive organisational change.

Course Outline

Day 1: Foundations of Organisational Behaviour

Understanding organisational behaviour and its relevance to performance
Individual differences, values, attitudes, and workplace behaviour
Motivation, engagement, and employee performance
Behavioural factors affecting productivity and accountability

Day 2: Communication and Interpersonal Effectiveness

Communication processes in the workplace
Interpersonal perception and behavioural influence
Emotional awareness and self-management at work
Managing misunderstandings and behavioural challenges

Day 3: Group Dynamics and Team Behaviour

Group behaviour and team development
Collaboration, trust, and shared responsibility
Managing conflict and constructive disagreement
Decision-making and problem-solving in teams

Day 4: Leadership Behaviour and Organisational Culture

Leadership behaviour and its impact on teams
Organisational culture, values, and workplace norms
Managing change and employee responses
Ethics, professionalism, and responsible behaviour

Day 5: Behaviour, Performance, and Organisational Improvement

Linking behaviour to performance and results
Performance management and effective feedback
Encouraging engagement, commitment, and resilience
Developing personal and organisational action plans

Schedule & Fees

3 For 2Offer

Get the most out of group training with our special discount! Register 3 of your participants together on the same course and only pay for 2.

Select Month

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August
October
December

Location

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London
New York

Certificate in Workplace Behaviour and Organisational Effectiveness

Date: 31 Aug - 04 Sep 2026

Duration: 5 Days

Venue: London

Price: £4,400

Certificate in Workplace Behaviour and Organisational Effectiveness

Date: 05 - 09 Oct 2026

Duration: 5 Days

Venue: New York

Price: £5,300

Certificate in Workplace Behaviour and Organisational Effectiveness

Date: 14 - 18 Dec 2026

Duration: 5 Days

Venue: London

Price: £4,400

Certificate in Workplace Behaviour and Organisational Effectiveness

Date: 05 - 09 Oct 2026

Duration: 5 Days

Venue: New York

Price: £ 5,300

Questions? Speak to our friendly training advisor

John Bayson

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[email protected]

+44 2071836657

CPD Standards

Employees of professional or formally regulated bodies are generally expected to have CPD accredited training. This type of accreditation ensures that the training is knowledgeable, informed and constantly updated. It ensures our standards as a company are kept high and consistent.

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London Training Professionals

Our LTFE-Certified courses are designed for those ready to go the extra mile. Participants who complete the course and pass the final assessment on the last day will be awarded our LondonTFE Professional Certificate (LTFE), a testament to their commitment and expertise.

Why Choose London Training For Excellence?

Reliability

We will never cancel a confirmed booking
Support

We offer around the clock support
Tailored

We customise our courses to suit your personal learning needs
Quality

Our courses are delivered by highly experienced industry experts
Recognition

All our courses are accredited by the CPD Standards Agency

Frequently Asked Questions

How can training courses be used as a company benefit?

Training is hugely beneficial to both yourself and your company. It enables you to employ new technologies, increases your productivity and enables you to be more autonomous. Have a look here at our infographic on the importance of training and development!

How often do you update your course content to ensure relevancy?

Our course content is constantly reviewed and updated to ensure we stay up to date with all the latest trends. After every course is completed we review the feedback and improve the material where necessary.

Do you keep your classroom environment and instructional methodologies current with today’s real-world workplace?

Yes, we focus our training on ‘real-world’ scenarios and our trainers are all highly experienced and skilled in their relevant fields.

Are your courses eligible for professional certification?

Yes, we offer certification with all our courses, every course is entitled to CPD (Continuous Professional Development) hours which you can put towards your professional portfolio.

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