Performance Management HR Course in Human Resources and Training

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Athens
17 - 21 Apr 2023
20 CPD hours
$4,900.00

Overview
Course Outline
Scheduled Dates

Course Overview

The Certified Performance Manager course is a 5-day training program designed to provide participants with the knowledge, skills, and tools necessary to manage and improve performance within their organisations effectively. The course focuses on understanding the fundamental principles of performance management, developing, and implementing relevant KPIs, utilising various performance management tools and techniques, and fostering a high-performance culture.

Participants will learn how to communicate performance expectations, provide constructive feedback, and conduct performance reviews and appraisals. They will also develop the skills to address underperformance, engage and motivate employees, and recognise and reward high performance. The course combines lectures, interactive discussions, case studies, and practical exercises to ensure participants understand performance management best practices and apply them to real-world situations.

Upon completing the course, participants will be well-equipped to implement effective performance management systems within their organisations and contribute to developing a culture of continuous improvement and high performance.

Objective:

Understand the importance and purpose of performance management in an organisation.
Define critical concepts and principles in performance management, including the performance management cycle.
Develop and implement relevant SMART Key Performance Indicators (KPIs) that align with organisational goals and strategies.
Utilise various performance management tools and techniques, such as the Balanced Scorecard, Management by Objectives (MBO), Performance Improvement Plans (PIPs), benchmarking, and performance dashboards.
Effectively communicate performance expectations, provide constructive feedback, and conduct performance reviews and appraisals.
Apply coaching and mentoring techniques to improve employee performance and address underperformance.
Create and maintain a high-performance culture by engaging and motivating employees and recognising and rewarding high performance.
Demonstrate a comprehensive understanding of performance management concepts and best practices.

Course Outline

Day 1

Introduction to Performance Management

Course overview and objectives
The importance of performance management
Defining performance management
The performance management cycle
Performance management vs. performance appraisal

Day 2

Key Performance Indicators (KPIs) and Metrics

Introduction to KPIs and metrics
Developing relevant and SMART KPIs
Aligning KPIs with organizational goals and strategies
Implementing and tracking KPIs
Using KPIs for continuous improvement

Day 3

Performance Management Tools and Techniques

Overview of performance management tools and techniques

Balanced Scorecard
Management by Objectives (MBO)
Performance Improvement Plans (PIPs)
Benchmarking and best practices
Performance dashboards and scorecards

Day 4

Effective Communication and Feedback

The role of communication in performance management
Providing constructive feedback
Conducting performance reviews and appraisals
Coaching and mentoring for improved performance
Addressing and managing underperformance

Day 5

Building a High-Performance Culture

The importance of organisational culture in performance management
Developing a performance-driven culture
Engaging and motivating employees
Recognizing and rewarding high performance
Course summary

Schedule & Fees

2+1Offer

Get the most out of group training with our special discount! Register 3 of your participants together on the same course and only pay for 2.

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Human Resources and TrainingCERTIFIED Performance Management

Course Overview

Course Outline

Schedule & Fees

2+1Offer

5 Days 20 CPD hours

$4,900.00

5 Days 20 CPD hours

$4,900.00

5 Days 20 CPD hours

$4,900.00

5 Days 20 CPD hours

$4,900.00

5 Days 20 CPD hours

$4,900.00

5 Days 20 CPD hours

$4,900.00

5 Days 20 CPD hours

$4,900.00

5 Days 20 CPD hours

$4,900.00

5 Days 20 CPD hours

$4,900.00

5 Days 20 CPD hours

$4,900.00

5 Days 20 CPD hours

$4,900.00

5 Days 20 CPD hours

$4,900.00

5 Days 20 CPD hours

$4,900.00

5 Days 20 CPD hours

$4,900.00

5 Days 20 CPD hours

$4,900.00

5 Days 20 CPD hours

$4,900.00

5 Days 20 CPD hours

$4,900.00

5 Days 20 CPD hours

$4,900.00

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Siham Ziyadi

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CERTIFIED Performance Management

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