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Customer Service | Customer Service Courses | London TFE

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Customer Experience Excellence

Customer Experience Excellence: MANAGEMENT

  • 05 - 07 Jul 2021
  • Online

Duration:3 Days (12 Hours)

Delivering a valuable and differentiated experience for customers is essential to any organisation's strategy for growth and...


 
Customer Service and Revenue Generation

Customer Service and Revenue Generation: MANAGEMENT

  • 28 - 30 Jun 2021
  • Online

Duration:3 Days (12 Hours)

Customer service is a key differentiator in a context where companies are offering  comparable products and services within increasingly...


 
Customer Service Coaching

Customer Service Coaching: MANAGEMENT

  • 05 - 07 Jul 2021
  • Online

Duration:3 Days (12 Hours)

Good customer service is a cornerstone of successful businesses. Every business leader wants their employees to deliver...


 
Customer Service Essentials

Customer Service Essentials: MANAGEMENT

  • 28 - 30 Jun 2021
  • Online

Duration:3 Days (12 Hours)

Customer Service is an important part of developing and maintaining client relationships, key to continuing revenue. For...


Manage your Customer Service

Manage your Customer Service: MANAGEMENT

  • 05 - 09 Jul 2021
  • London

Duration:5 Days (20 Hours)

This course is designed to develop the skill of participants in creating, managing, and maintaining a customer-focused...


Modern Trends in Customer Service

Modern Trends in Customer Service: MANAGEMENT

  • 05 - 09 Jul 2021
  • Amman

Duration:5 Days (20 Hours)

Excellent customer service is a vital tool to any organisation that seeks to win and retain its...


Patient Focused Experience

Patient Focused Experience: MANAGEMENT

  • 05 - 09 Jul 2021
  • Vienna

Duration:5 Days (20 Hours)

A positive patient experience is related to better health outcomes and lower readmission rates.  Hospitals face operational issues every...


Resolving Problems and Complaints

Resolving Problems and Complaints : MANAGEMENT

  • 05 - 09 Jul 2021
  • London

Duration:5 Days (20 Hours)

Customer complaints are not always a sign that something is wrong.  They can often provide insight into...



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