Advanced Emotional Intelligence
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Decades of research now point to Emotional Intelligence (EI) as the critical factor that sets star performers apart from the rest of the pack. For example one meta-study published by the World Economic Forum found that 90% of top performers are also high in emotional intelligence. On the flip side, just 20% of bottom performers are high in emotional intelligence. You can be a top performer without emotional intelligence, but the chances are slim.
High emotional intelligence correlates with positive outcomes for leaders, teams and organisations. It’s strongly tied with higher performance and earnings. EI enables improved decision making, focus, teamwork, productivity and business networks; and reduces employee turnover, unhealthy conflict, and stress.
In this programme you’ll learn that EI can be developed, and how you can do this yourself.
We will use Daniel Goleman’s model of Emotional Intelligence, which consists of 4 domains and 12 emotional and social competencies.
Course Objectives
- Discover how Emotional Intelligence can be developed
- Develop understanding of the Daniel Goleman model of EI, which consists of 4 domains and 12 competencies
- Explore the science of EI, both data on leadership outcomes and the neuroscience
- Bring EI development to life for you in practical, actionable ways that you can take away and use with your teams back at work
Who Should Attend?
This course is designed for managers and leaders in all industries who aim to improve their emotional intelligence to outperform and lead teams sustainably. It is especially beneficial for those looking to enhance their leadership capabilities, communication, decision-making, and team dynamics through emotional and social competencies.
This course is ideal for individuals who want to:
- Improve leadership performance
- Build better relationships with colleagues and teams
- Develop stronger influence and coaching abilities
- Achieve better results through emotional intelligence development
Course Outline
- Introduction to Daniel Goleman and Richard Boyatzis' Emotional Intelligence Model
- Examining the power of Emotional Intelligence and its impact on performance
- The latest neuroscience insights on EI and human behaviour
- Exploring Self Awareness: the foundation of Emotional Intelligence, with theory and practical exercises
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