Managing Difficult Conversations and Workplace Conflict in London
Next start 16 Sept 2026 · 3 dates in London · 1 day · 7 CPD hours · from £1,200
Managing Difficult Conversations and Workplace Conflict runs in London on 3 dates, starting 16 Sept 2026. Difficult conversations don't have to derail you — handle conflict with clarity, confidence and respect. £1,200 per delegate in London, exc VAT.
- 16 Sept 2026 next start
- 3 dates in London
- 1 day in person
- 7 CPD hours
- £1,200 per delegate
London dates & prices
| Dates | Venue | Duration | Price | |
|---|---|---|---|---|
| 16 Sep 2026 | London | 1 day | £1,200 | Register |
| 16 Nov 2026 | London | 1 day | £1,200 | Register |
| 15 Mar 2027 | London | 1 day | £1,200 | Register |
About the course
This course helps managers and professionals handle difficult conversations with confidence, clarity and professionalism. It focuses on workplace conflict, feedback, performance issues, misunderstandings and emotionally charged situations. Participants will learn how to prepare, communicate clearly, manage reactions and reach constructive outcomes while maintaining respect and professionalism.
What you will learn
By the end of this course, participants will be able to:
- Understand why difficult conversations are often avoided.
- Prepare effectively for sensitive or challenging discussions.
- Communicate concerns clearly and professionally.
- Manage emotional reactions and defensive responses.
- Use questioning and listening to reduce conflict.
- Agree practical next steps and follow-up actions.
Full day-by-day outline, accreditations and who should attend →
Accredited by CPD, ISO 9001:2015.
Frequently asked questions
When does Managing Difficult Conversations and Workplace Conflict next run in London?
The next London start is 16 Sept 2026 (16 Sep 2026); 3 dates are scheduled in London.
Where in London is the course held?
At a central London business venue; the address and joining instructions are confirmed on your booking.
How much does Managing Difficult Conversations and Workplace Conflict cost in London?
£1,200 per delegate, including tuition, materials and your CPD certificate (7 CPD hours). UK VAT applies only to UK-billed bookings. Pay online by card, Apple Pay, Google Pay or PayPal, or request an invoice.
Can I book Managing Difficult Conversations and Workplace Conflict in London for a group?
Yes: register 3 delegates on the same date and pay for 2, or ask for a group quote. We also run this course in-house at your offices in London or a venue of your choice.
Managing Difficult Conversations and Workplace Conflict in other cities
Training a team in London?
Register 3 delegates and pay for 2, or have Managing Difficult Conversations and Workplace Conflict delivered in-house at your offices.