Professional Skills for Learning and Development Specialists (10 Days)

Day 1: The Evolving Role of L&D

• Purpose and value of learning in organizations
• Responsibilities across the learning lifecycle
• Partnering effectively with stakeholders
• Professional standards and ethics

Day 2: Needs Assessment Techniques

• Gathering data through interviews and observation
• Distinguishing skills gaps from process issues
• Prioritizing learning needs
• Writing clear problem statements

Day 3: Learning Strategy & Alignment

• Linking programs to strategic objectives
• Defining outcomes and success criteria
• Building learning roadmaps
• Gaining leadership sponsorship

Day 4: Course Design Essentials

• Structuring learning pathways
• Selecting methods that support practice
• Creating measurable learning objectives
• Planning assessment activities

Day 5: Creating Learning Materials

• Developing facilitator guides and participant resources
• Designing visuals that support understanding
• Incorporating scenarios and practice tasks
• Ensuring accessibility and clarity

Day 6: Facilitation Mastery

• Preparing to deliver engaging sessions
• Managing group dynamics
• Encouraging participation and inquiry
• Handling disruptions with confidence

Day 7: Digital and Blended Learning

• Choosing appropriate delivery formats
• Engaging learners in virtual environments
• Supporting self-paced learning
• Maintaining consistency across formats

Day 8: Coaching and Workplace Support

• Reinforcing learning on the job
• Structuring coaching conversations
• Partnering with supervisors for transfer of learning
• Building peer learning networks

Day 9: Measuring Impact

• Collecting feedback and performance data
• Interpreting results to guide improvement
• Reporting insights to leaders
• Using metrics to refine programs

Day 10: Managing L&D Projects

• Planning timelines and resources
• Budgeting and vendor coordination
• Quality checks and risk awareness
• Continuous improvement planning