Advanced Concepts for Total Quality Management in London
Next start 14 Dec 2026 · 2 dates in London · 5 days · 20 CPD hours · from £4,300
Advanced Concepts for Total Quality Management runs in London on 2 dates, starting 14 Dec 2026. Take total quality management further: advanced concepts for embedding quality across the organisation. £4,300 per delegate in London, exc VAT.
- 14 Dec 2026 next start
- 2 dates in London
- 5 days in person
- 20 CPD hours
- £4,300 per delegate
London dates & prices
| Dates | Venue | Duration | Price | |
|---|---|---|---|---|
| 14 - 18 Dec 2026 | London | 5 days | £4,300 | Register |
| 29 Mar - 02 Apr 2027 | London | 5 days | £4,300 | Register |
About the course
This course is designed to enhance the professional capabilities of office administrators, executive secretaries and personal assistants by developing the practical skills required to manage demanding administrative environments effectively. It covers the evolving responsibilities of administrative professionals, effective working relationships, time and stress management, communication, office organisation and professional written communication. Participants will develop techniques to improve productivity, manage priorities, handle interruptions and crises, communicate confidently, organise information efficiently and produce high-quality business documents. The course also introduces key supervisory skills, including delegation, coaching, motivation and performance appraisal, enabling participants to provide stronger support to managers, teams and the wider organisation.
What you will learn
By the end of this course, participants will be able to:
- Understand the key competencies and responsibilities of modern administrative professionals.
- Manage time, priorities, interruptions and workplace stress more effectively.
- Communicate confidently and handle requests, conflicts and meetings professionally.
- Improve desk, information and office technology management.
- Produce clear, accurate and professional business correspondence and meeting minutes.
- Apply effective delegation, coaching and staff supervision techniques.
Full day-by-day outline, accreditations and who should attend →
Accredited by CPD, ISO 9001:2015.
Frequently asked questions
When does Advanced Concepts for Total Quality Management next run in London?
The next London start is 14 Dec 2026 (14 - 18 Dec 2026); 2 dates are scheduled in London.
Where in London is the course held?
At a central London business venue; the address and joining instructions are confirmed on your booking.
How much does Advanced Concepts for Total Quality Management cost in London?
£4,300 per delegate, including tuition, materials and your CPD certificate (20 CPD hours). UK VAT applies only to UK-billed bookings. Pay online by card, Apple Pay, Google Pay or PayPal, or request an invoice.
Can I book Advanced Concepts for Total Quality Management in London for a group?
Yes: register 3 delegates on the same date and pay for 2, or ask for a group quote. We also run this course in-house at your offices in London or a venue of your choice.
Advanced Concepts for Total Quality Management in other cities
Training a team in London?
Register 3 delegates and pay for 2, or have Advanced Concepts for Total Quality Management delivered in-house at your offices.