Vendor Management Capability: Building Strategic Supplier Relationships
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- Vendor Management Capability: Building Strategic Supplier Relationships
This course equips professionals with the essential tools and frameworks to manage vendors strategically and operationally. Participants will gain the skills needed to develop robust supplier relationships, ensure compliance, manage performance, and reduce risks in both public and private sector procurement environments.
Through real-world examples and case discussions, participants will learn how to evaluate, select, and manage vendors to support long-term value creation, service delivery, and strategic alignment.
Course Objectives
By the end of this course, participants will be able to:
- Understand the vendor lifecycle from onboarding to contract closeout
- Evaluate vendor performance using KPIs and scorecards
- Develop strong, collaborative supplier relationships
- Manage contractual compliance and service-level agreements (SLAs)
- Identify and mitigate vendor-related risks
- Handle underperformance, disputes, and vendor transitions effectively
Who Should Attend?
- Procurement professionals and category managers
- Vendor and contract managers
- Supply chain and logistics personnel
- Project managers working with third parties
- Stakeholders involved in supplier selection or performance
Course Outline
- The strategic role of vendor management
- Vendor lifecycle and key stages
- Internal stakeholder alignment
- Types of vendors: critical vs operational
- Vendor segmentation and governance models
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Accreditations

CPD Standards
Helping to develop learning worldwide.

ISO 9001:2015
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What our delegates say
Thank you for the opportunity for having attended Advanced Skills of the Bid and Tender Management Process from London Training for Excellence. It was a good experience as I find myself with added knowledge so as to contribute I a more quality manner to my com…
The course is very adaptable to everyday work and contributes to developing CSR framework in our own organisation. Very practical and useful.
The training provided by LondonTFE are very inspirational and thought provoking. The outlines are comprehensive and the method of teaching is mostly practice-oriented. The LondonTFE staff always been able to balance the composition of participants, which contr…













