Meeting Skills in London
Next start 4 Jan 2027 · 2 dates in London · 1 day · 6 CPD hours · from £1,200
Meeting Skills runs in London on 2 dates, starting 4 Jan 2027. Meetings dominate office life — manage customers and colleagues skilfully so nobody's time is ever wasted. £1,200 per delegate in London, exc VAT.
- 4 Jan 2027 next start
- 2 dates in London
- 1 day in person
- 6 CPD hours
- £1,200 per delegate
London dates & prices
About the course
As part of a busy business lifestyle, we spend a large amount of our time interacting with others, in particular with our customers. Keeping them happy is as critical as understanding their needs and concerns. It is well known that a large amount of time of an office worker is spent in meetings, a large portion of which is dealing with colleagues and customers. As a result it is quite critical for anyone to improve their customer management skills and be able to handle more senior customers as their skills are improved and get better results.
In this course participants will be introduced to main aspects of managing customers in meetings. These include subjects such as establishing rapport, handling meetings, negotiating, body language and so on. For example, what if your client uses a dominant body position in a meeting room and continuously accuses you of missing deadlines? How should you reply? What if your client does not deliver on his promises and doesn’t understand the impact of his negligence on your team? How do you get him to correct his behaviour, without making him feel embarrassed? Many similar situations such as these are explored in detail in this course.
What you will learn
- Establish rapport quickly with colleagues and customers in meetings
- Handle meetings with senior customers confidently and get better results
- Negotiate effectively when customer needs and concerns are on the table
- Read body language, including dominant postures, and respond appropriately
- Respond professionally when a client accuses you of missing deadlines
Full day-by-day outline, accreditations and who should attend →
Accredited by CPD, ISO 9001:2015.
Frequently asked questions
When does Meeting Skills next run in London?
The next London start is 4 Jan 2027 (04 Jan 2027); 2 dates are scheduled in London.
Where in London is the course held?
At a central London business venue; the address and joining instructions are confirmed on your booking.
How much does Meeting Skills cost in London?
£1,200 per delegate, including tuition, materials and your CPD certificate (6 CPD hours). UK VAT applies only to UK-billed bookings. Pay online by card, Apple Pay, Google Pay or PayPal, or request an invoice.
Can I book Meeting Skills in London for a group?
Yes: register 3 delegates on the same date and pay for 2, or ask for a group quote. We also run this course in-house at your offices in London or a venue of your choice.
Meeting Skills in other cities
Training a team in London?
Register 3 delegates and pay for 2, or have Meeting Skills delivered in-house at your offices.