Customer Experience and Relationship Management Training Courses in London
21 courses · 39 scheduled dates · next start 23 Nov 2026 · from £1,200
London Training for Excellence runs 21 customer experience and relationship management courses in London, with 39 scheduled dates and the next start on 23 Nov 2026. Every course is CPD-accredited, taught in person by practitioners, and priced from £1,200 per delegate in London.
- 21 courses
- 39 dates scheduled
- 23 Nov 2026 next start
- £1,200 from, per delegate
Customer Experience and Relationship Management courses running in London
Customer Service and Revenue Generation
Apply the service–profit chain to turn great customer experiences into measurable revenue.
- 23 Nov 2026£4,300
- 21 Jun 2027£4,300
From £4,300 exc VAT
London dates & bookingService Excellence
Loyal customers and higher profits per employee: build service excellence into a genuine competitive advantage.
- 30 Nov 2026£4,300
From £4,300 exc VAT
London dates & bookingCustomer Service Essentials
Give frontline staff the skills to create positive experiences that keep customers coming back.
- 7 Dec 2026£4,300
- 5 Jul 2027£4,300
From £4,300 exc VAT
London dates & bookingHotel Management: Customer Experience and Relationship Excellence
- 14 Dec 2026£4,300
From £4,300 exc VAT
London dates & bookingCustomer Experience Excellence
Design customer experiences that strengthen your brand and win business from new and existing customers.
- 14 Dec 2026£4,300
- 28 Dec 2026£4,300
From £4,300 exc VAT
London dates & bookingTime Management: Achieve More in Less time
Handle the daily flood of emails, calls and interruptions with a time management system shaped around your own life.
- 4 Jan 2027£1,200
- 26 Apr 2027£1,200
- 9 Aug 2027£1,200
From £1,200 exc VAT
London dates & bookingMeeting Skills
Meetings dominate office life — manage customers and colleagues skilfully so nobody's time is ever wasted.
- 4 Jan 2027£1,200
- 10 May 2027£1,200
From £1,200 exc VAT
London dates & bookingAdvanced Time Management
Tame the e-mails, meetings and information overload — advanced techniques to keep your time management system on track.
- 4 Jan 2027£1,200
- 26 Apr 2027£1,200
From £1,200 exc VAT
London dates & bookingGiving Feedback
Give feedback that lands and receive it well — formulate your message so mistakes become opportunities for growth.
- 4 Jan 2027£1,200
- 17 May 2027£1,200
From £1,200 exc VAT
London dates & bookingProfessional Communication and Business Writing
Write emails, reports and updates that get read, understood and acted on — first time.
- 4 Jan 2027£1,200
- 3 May 2027£1,200
From £1,200 exc VAT
London dates & bookingAdvanced Communication Skills
Dig deeper into the sources of miscommunication and build rapport with soft-skills techniques that strengthen relationships.
- 4 Jan 2027£1,200
- 17 May 2027£1,200
From £1,200 exc VAT
London dates & bookingFacilitation Skills
Make every gathering purposeful — facilitate groups so they reach their goals and accomplish what they set out to do.
- 11 Jan 2027£1,200
- 10 May 2027£1,200
From £1,200 exc VAT
London dates & bookingInterview Skills
The interview skills course contains comprehensive materials on the full life cycle of an interview.
- 11 Jan 2027£1,200
- 17 May 2027£1,200
From £1,200 exc VAT
London dates & bookingEvent Management
Plan, budget and promote events that stand out — deliver more elaborate experiences while keeping running costs down.
- 25 Jan 2027£1,200
- 31 May 2027£1,200
From £1,200 exc VAT
London dates & bookingCustomer Service Excellence
Consistent, professional service that customers remember — for all the right reasons.
- 1 Feb 2027£1,200
- 7 Jun 2027£1,200
From £1,200 exc VAT
London dates & bookingHandling Complaints
A well-handled complaint builds loyalty — turn criticism from customers, suppliers or colleagues into lasting goodwill.
- 8 Feb 2027£1,200
- 7 Jun 2027£1,200
From £1,200 exc VAT
London dates & bookingCustomer Service Skills
Turn difficult situations into memorable experiences and lift your company above the competition with skilled customer service.
- 15 Feb 2027£1,200
- 19 Apr 2027£1,200
From £1,200 exc VAT
London dates & bookingTeam Building
Great products come from great teams — transform a group of individuals into a team working smoothly towards a common goal.
- 22 Feb 2027£1,200
- 21 Jun 2027£1,200
From £1,200 exc VAT
London dates & bookingDriving Business Growth Through Human Capital Strategy
People power growth — align talent attraction, retention and performance culture with your business strategy.
- 15 Mar 2027£4,300
From £4,300 exc VAT
London dates & bookingApplied Behavioural Research: Insights for Real-World Impact
From research question to real-world impact — design, run and apply behavioural studies that change outcomes.
- 19 Apr 2027£4,300
From £4,300 exc VAT
London dates & bookingMastering Problem Resolution and Complaint Management
Ten days to master complaint handling — communication, problem-solving and resolution processes that keep customers.
- 26 Apr 2027£8,600
- 26 Jul 2027£8,600
From £8,600 exc VAT
London dates & booking
Upcoming customer experience and relationship management dates in London
Training in London
London Training for Excellence delivers leadership, finance, HR and project management courses in London, together with every other subject we teach. Courses run in person in central London, on dates throughout the year, and every course can also be delivered in-house for your organisation.
As the UK's business and financial capital, London sets the standards many of our delegates work to, and our trainers are practitioners drawn from its professional community: finance directors, HR leaders, project managers and consultants who teach the methods they use. Groups are kept small so the course can be applied to your own organisation and questions.
Because this is our headquarters city, the widest range of programmes is scheduled here first, from five-day management courses to ten-day executive programmes. Every course is CPD-accredited and delegates receive a certificate on completion. Book online or pay by invoice.
Frequently asked questions
Where are the customer experience and relationship management courses in London held?
Our London courses run at a central business venue; the exact address and joining instructions are confirmed on your booking.
How much do customer experience and relationship management courses in London cost?
Prices in London start from £1,200 per delegate, including tuition, materials and your CPD certificate. UK VAT is added only for UK-billed bookings; you can pay online by card, Apple Pay, Google Pay or PayPal, or request an invoice.
When is the next customer experience and relationship management course in London?
The next start is 23 Nov 2026 (Customer Service and Revenue Generation). 39 dates are scheduled in London across 21 courses.
Can you run customer experience and relationship management training in London for my team?
Yes. Ask for a group quote (courses in the 3-for-2 offer show it on their page), or have any course delivered in-house, at your offices in London, or at a venue of your choice.
Customer Experience and Relationship Management courses in other cities
- Amsterdam7
- Barcelona4
- Copenhagen1
- Doha1
- Dubai15
- Edinburgh1
- Geneva2
- Istanbul4
- Lisbon1
- Madrid1
- Milan4
- Munich1
- New York2
- Online13
- Oslo1
- Paris4
- Prague4
- Riyadh6
- Rome1
Other training in London
- Accounting and Finance93
- Business Administration29
- Chemical Engineering17
- Communications and Public Relations (PR)39
- Compliance and Legal49
- Contract and Project Management63
- Data Management and Business Intelligence2
- Energy and Sustainability11
- Health, Safety and Environment8
- Healthcare Management22
- Hospitality & Tourism20
- Human Resources and Talent Development83
- Industrial Manufacturing and Production8
- Innovation and Artificial Intelligence (AI)58
- Leadership and Management166
- Oil and Gas13
- Procurement & Supply Chain Management33
- Public Safety and Security5
- Public Sector9
- Quality and Productivity10
- Retail and E-Commerce4
- Sales and Marketing30
- Sports Event Management and Operations10
- Strategy and Business Planning36
- Sustainability and CSR11
Training a team in London?
Group rates for teams, or any course delivered in-house at your offices.
