Service Excellence in Riyadh

Next start 2 Aug 2027 · 1 date in Riyadh · 5 days · 20 CPD hours · from £4,300

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Service Excellence runs in Riyadh on 1 date, starting 2 Aug 2027. Loyal customers and higher profits per employee: build service excellence into a genuine competitive advantage. £4,300 per delegate in Riyadh, exc VAT.

  • 2 Aug 2027 next start
  • 1 date in Riyadh
  • 5 days in person
  • 20 CPD hours
  • £4,300 per delegate

Register for 2 Aug 2027

Riyadh dates & prices

DatesVenueDurationPrice
02 - 06 Aug 2027Riyadh5 days£4,300Register

About the course

Service excellence is achieved when a company consistently meets or exceeds its customers’ expectations. It refers to a company's ability to deliver on its promises accurately and consistently. The provision of excellent services has a direct impact on a company's long-term profitability and viability. Companies that provide excellent services, among other things:

  • achieve customer loyalty through customer satisfaction;
  • can attract new customers while keeping their current customer base;
  • have higher profits per employee;
  • and have fewer price-sensitive customers.

This highly interactive course combines cutting-edge knowledge with tried-and-true methods for improving the customers’ experience. Through lectures, discussions, and real-life scenarios, it provides a comprehensive understanding of all the factors that collectively affect and ultimately determine customers’ evaluations of a business.

What you will learn

By the end of this programme you will be able to:

  • Recognise the importance and role of service excellence as a strategic competitive advantage.
  • Understand the cornerstones of service excellence and how to apply them.
  • Determine the elements that affect customers’ experience and how to improve them.
  • Know how to leverage a company's workforce to attain greater quality standards.

Full day-by-day outline, accreditations and who should attend →

Accredited by CPD, ISO 9001:2015.

Frequently asked questions

When does Service Excellence next run in Riyadh?

The next Riyadh start is 2 Aug 2027 (02 - 06 Aug 2027); 1 date is scheduled in Riyadh.

Where in Riyadh is the course held?

At a central Riyadh business venue; the address and joining instructions are confirmed on your booking.

How much does Service Excellence cost in Riyadh?

£4,300 per delegate, including tuition, materials and your CPD certificate (20 CPD hours). UK VAT applies only to UK-billed bookings. Pay online by card, Apple Pay, Google Pay or PayPal, or request an invoice.

Can I book Service Excellence in Riyadh for a group?

Yes: register 3 delegates on the same date and pay for 2, or ask for a group quote. We also run this course in-house at your offices in Riyadh or a venue of your choice.

Service Excellence in other cities

Training a team in Riyadh?

Register 3 delegates and pay for 2, or have Service Excellence delivered in-house at your offices.

Get a group quote
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