Integration of Service Excellence into Daily Operations in London
Next start 9 Nov 2026 · 2 dates in London · 5 days · 20 CPD hours · from £4,500
Integration of Service Excellence into Daily Operations runs in London on 2 dates, starting 9 Nov 2026. Service excellence only lasts when it lives in daily routines, standards and leadership behaviours. £4,500 per delegate in London, exc VAT.
- 9 Nov 2026 next start
- 2 dates in London
- 5 days in person
- 20 CPD hours
- £4,500 per delegate
London dates & prices
| Dates | Venue | Duration | Price | |
|---|---|---|---|---|
| 09 - 13 Nov 2026 | London | 5 days | £4,500 | Register |
| 05 - 09 Jul 2027 | London | 5 days | £4,500 | Register |
About the course
Service excellence is only sustainable when it is operationalised through routines, standards, leadership behaviours, and performance management. This course helps healthcare organisations integrate service excellence into daily operations across departments. Participants learn how to translate service values into practical processes, reinforce accountability, monitor service consistency, and sustain improvements in patient experience without disrupting clinical priorities.
What you will learn
Participants will be able to:
- Translate service excellence into operational routines and standards
- Align departmental processes to patient experience priorities
- Establish accountability for service behaviours and outcomes
- Monitor service performance using meaningful indicators
- Strengthen cross-functional coordination and handovers
- Sustain service excellence through continuous improvement
Full day-by-day outline, accreditations and who should attend →
Accredited by CPD, ISO 9001:2015.
Frequently asked questions
When does Integration of Service Excellence into Daily Operations next run in London?
The next London start is 9 Nov 2026 (09 - 13 Nov 2026); 2 dates are scheduled in London.
Where in London is the course held?
At a central London business venue; the address and joining instructions are confirmed on your booking.
How much does Integration of Service Excellence into Daily Operations cost in London?
£4,500 per delegate, including tuition, materials and your CPD certificate (20 CPD hours). UK VAT applies only to UK-billed bookings. Pay online by card, Apple Pay, Google Pay or PayPal, or request an invoice.
Can I book Integration of Service Excellence into Daily Operations in London for a group?
Yes: ask us for a group quote. We also run this course in-house at your offices in London or a venue of your choice.
Integration of Service Excellence into Daily Operations in other cities
Training a team in London?
Ask for a group quote, or have Integration of Service Excellence into Daily Operations delivered in-house at your offices.