Integration of Service Excellence into Daily Operations in Prague

Next start 3 May 2027 · 1 date in Prague · 5 days · 20 CPD hours · from £4,500

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Integration of Service Excellence into Daily Operations runs in Prague on 1 date, starting 3 May 2027. Service excellence only lasts when it lives in daily routines, standards and leadership behaviours. £4,500 per delegate in Prague, exc VAT.

  • 3 May 2027 next start
  • 1 date in Prague
  • 5 days in person
  • 20 CPD hours
  • £4,500 per delegate

Register for 3 May 2027

Prague dates & prices

DatesVenueDurationPrice
03 - 07 May 2027Prague5 days£4,500Register

About the course

Service excellence is only sustainable when it is operationalised through routines, standards, leadership behaviours, and performance management. This course helps healthcare organisations integrate service excellence into daily operations across departments. Participants learn how to translate service values into practical processes, reinforce accountability, monitor service consistency, and sustain improvements in patient experience without disrupting clinical priorities.

What you will learn

Participants will be able to:

  • Translate service excellence into operational routines and standards
  • Align departmental processes to patient experience priorities
  • Establish accountability for service behaviours and outcomes
  • Monitor service performance using meaningful indicators
  • Strengthen cross-functional coordination and handovers
  • Sustain service excellence through continuous improvement

Full day-by-day outline, accreditations and who should attend →

Accredited by CPD, ISO 9001:2015.

Frequently asked questions

When does Integration of Service Excellence into Daily Operations next run in Prague?

The next Prague start is 3 May 2027 (03 - 07 May 2027); 1 date is scheduled in Prague.

Where in Prague is the course held?

At a central Prague business venue; the address and joining instructions are confirmed on your booking.

How much does Integration of Service Excellence into Daily Operations cost in Prague?

£4,500 per delegate, including tuition, materials and your CPD certificate (20 CPD hours). UK VAT applies only to UK-billed bookings. Pay online by card, Apple Pay, Google Pay or PayPal, or request an invoice.

Can I book Integration of Service Excellence into Daily Operations in Prague for a group?

Yes: ask us for a group quote. We also run this course in-house at your offices in Prague or a venue of your choice.

Integration of Service Excellence into Daily Operations in other cities

Training a team in Prague?

Ask for a group quote, or have Integration of Service Excellence into Daily Operations delivered in-house at your offices.

Get a group quote
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