Integration of Service Excellence into Daily Operations in Madrid
Next start 30 Aug 2027 · 1 date in Madrid · 5 days · 20 CPD hours · from £4,500
Integration of Service Excellence into Daily Operations runs in Madrid on 1 date, starting 30 Aug 2027. Service excellence only lasts when it lives in daily routines, standards and leadership behaviours. £4,500 per delegate in Madrid, exc VAT.
- 30 Aug 2027 next start
- 1 date in Madrid
- 5 days in person
- 20 CPD hours
- £4,500 per delegate
Madrid dates & prices
| Dates | Venue | Duration | Price | |
|---|---|---|---|---|
| 30 Aug - 03 Sep 2027 | Madrid | 5 days | £4,500 | Register |
About the course
Service excellence is only sustainable when it is operationalised through routines, standards, leadership behaviours, and performance management. This course helps healthcare organisations integrate service excellence into daily operations across departments. Participants learn how to translate service values into practical processes, reinforce accountability, monitor service consistency, and sustain improvements in patient experience without disrupting clinical priorities.
What you will learn
Participants will be able to:
- Translate service excellence into operational routines and standards
- Align departmental processes to patient experience priorities
- Establish accountability for service behaviours and outcomes
- Monitor service performance using meaningful indicators
- Strengthen cross-functional coordination and handovers
- Sustain service excellence through continuous improvement
Full day-by-day outline, accreditations and who should attend →
Accredited by CPD, ISO 9001:2015.
Frequently asked questions
When does Integration of Service Excellence into Daily Operations next run in Madrid?
The next Madrid start is 30 Aug 2027 (30 Aug - 03 Sep 2027); 1 date is scheduled in Madrid.
Where in Madrid is the course held?
At a central Madrid business venue; the address and joining instructions are confirmed on your booking.
How much does Integration of Service Excellence into Daily Operations cost in Madrid?
£4,500 per delegate, including tuition, materials and your CPD certificate (20 CPD hours). UK VAT applies only to UK-billed bookings. Pay online by card, Apple Pay, Google Pay or PayPal, or request an invoice.
Can I book Integration of Service Excellence into Daily Operations in Madrid for a group?
Yes: ask us for a group quote. We also run this course in-house at your offices in Madrid or a venue of your choice.
Integration of Service Excellence into Daily Operations in other cities
Training a team in Madrid?
Ask for a group quote, or have Integration of Service Excellence into Daily Operations delivered in-house at your offices.