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Root Cause Analysis
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Overview
Course Outline
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Root Cause Analysis (RCA) is a set of methodologies used in quality management and quality control. It enables staff to effectively analyse problems and pinpoint key faults within complex systems. This course will provide delegates with a comprehensive set of RCA tools, with examples provided for each. After going through the course, delegates will have developed their problem solving skills, enabling them to identify symptoms, impact, consequences and effects within any given system.
This course is suitable for those interested in decision making, process control, reliability and fault finding. By learning the best practices in RCA analysis - from understanding root causes to finding areas that can be improved - this course provides an invaluable resource for anyone looking to improve their effectiveness and efficiency in problem-solving.
In this highly practical course participants will:
- Learn the process, methodologies, and guidelines for conducting an RCA
- Utilise the 5 Whys technique to quickly identify root causes
- Enhance questioning skills with a structured approach to ask diverse questions about all areas
- Develop a forward looking approach to evaluate the impact of changes or new decisions on the current state
- Use cause and effect diagrams to search for root causes
- Leverage Pareto analysis to prioritize RCA approach systematically
- Apply impact analysis using a powerful matrix to focus on high-risk areas first
Who Should Attend?
People who could benefit from attending a course on the 5 Whys technique and Root Cause Analysis (RCA) include:
- Project Managers, Team Leads and Business Analysts looking to improve their problem solving skills.
- Quality Assurance professionals wanting to learn more about various root cause analysis techniques.
- Professionals in manufacturing or other industries facing challenges with product quality or process performance.
- Anyone who needs to understand complex problems, determine underlying causes and identify appropriate solutions.
Root Cause Analysis
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John Bayson
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Employees of professional or formally regulated bodies are generally expected to have CPD accredited training. This type of accreditation ensures that the training is knowledgeable, informed and constantly updated. It ensures our standards as a company are kept high and consistent.
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