Team Leadership and Emotional Intelligence

Course date12 - 16 Oct 2026VenueAmsterdamCPD hours20Duration5 DaysFee£4,300The LTFE Guarantee100% satisfaction
100+ reviews on findcourses.co.uk4.9 · Google reviewsCPDCPD StandardsInstant confirmationGlobal presence

Leading people well has always been hard. Leading them across cultures, time zones, and shifting expectations makes it harder still. This course brings together the practical mechanics of team leadership with a grounded understanding of emotional intelligence, giving delegates tools they can apply from the first week back at their desks. Expect honest discussion of what gets in the way, frameworks drawn from real international organisations, and techniques that hold up under pressure, not just in theory.

Over five days, delegates build a joined-up picture: from understanding their own emotional patterns to shaping team culture, navigating conflict, and delivering feedback that actually sticks. Whether you lead a tight-knit local team or a dispersed cross-functional one, the skills covered here transfer directly to the workplace.

Course Objectives

  • Identify the core pillars of emotional intelligence and explain why they matter more than technical competence alone in leadership roles
  • Apply situational leadership models to a range of team contexts, adapting style to performance level and individual need
  • Recognise how emotional states, your own and your team's, affect decision-making, communication, and performance
  • Develop a personal leadership approach grounded in self-awareness, empathy, and consistent behaviour under pressure
  • Build practical techniques for empathetic communication, active listening, and decoding non-verbal cues
  • Analyse team dynamics to spot early signs of dysfunction and use emotionally intelligent strategies to intervene
  • Evaluate your organisation's culture through an emotional intelligence lens and identify realistic improvements
  • Apply structured methods for giving honest, constructive feedback and managing conflict with composure and fairness

Who Should Attend?

  • This course is ideal for managers and team leaders who want to lead with greater self-awareness and emotional skill, particularly those working across diverse or international teams.
  • First-line and mid-level managers looking to move beyond task management into genuinely people-centred leadership
  • Leaders working across generations or cultures who need practical strategies, not just theoretical frameworks
  • HR and organisational development professionals seeking tools to embed emotional intelligence across their organisations
  • Project managers and programme leads responsible for cross-functional or geographically dispersed teams
  • Professionals recently promoted into leadership who want to build confidence and capability at pace
  • Senior individual contributors stepping into people management for the first time
  • Leaders in public sector bodies, NGOs, or international organisations where cultural fluency and trust are business-critical
Day by day

Course Outline

  • Emotional intelligence vs IQ: reframing what makes leaders effective
  • The four core pillars of EI and how each shows up day-to-day
  • Recognising emotional states in yourself and reading them in others
  • Impact of emotional patterns on team performance and decision-making
  • Self-assessment: establishing your personal EI baseline and development priorities

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Recognition

Accreditations

CPD

CPD Standards

Helping to develop learning worldwide.

100000+ members59+ countries3000+ chapters
ISO 9001:2015

ISO 9001:2015

Book this course

Date & venue
12 - 16 Oct 2026Amsterdam
1 more date & venue available →
Price£4,300
Places available
OR
Covered by the LTFE Guarantee — 100% satisfaction

Corporate buyer? You can request to pay by invoice at checkout.

John
Need help deciding?WhatsApp John

Book this course

Date & venue
12 - 16 Oct 2026Amsterdam
1 more date & venue available →
Price£4,300
Places available
OR
Covered by the LTFE Guarantee — 100% satisfaction

Corporate buyer? You can request to pay by invoice at checkout.

John
Need help deciding?WhatsApp John
John Bayson

Not sure it's the right course? Ask John.Leave a message

Our Leadership and Management training advisor — replies within an hour during working hours.

Run this course for your team

We deliver this course in-house, tailored to your organisation — at your offices or a venue of your choice, anywhere in the world.

2013delivering training since
65,000+training hours delivered
5 / 5from 100+ verified reviews
CPDaccredited courses

The LTFE Guarantee

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What our delegates say

Thank you for the opportunity for having attended Advanced Skills of the Bid and Tender Management Process from London Training for Excellence. It was a good experience as I find myself with added knowledge so as to contribute I a more quality manner to my com…
Peter W
The course is very adaptable to everyday work and contributes to developing CSR framework in our own organisation. Very practical and useful.
Ove H
The training provided by LondonTFE are very inspirational and thought provoking. The outlines are comprehensive and the method of teaching is mostly practice-oriented. The LondonTFE staff always been able to balance the composition of participants, which contr…
Bilal M.

Frequently Asked Questions

Can I pay by invoice or purchase order?

Yes — choose “By Invoice” at checkout and we’ll invoice your company. You can also pay instantly by card, Apple Pay, Google Pay or PayPal, with confirmation the moment payment completes.

What’s included in the course fee?+

Expert-led tuition for the full course, all course materials, and your CPD certificate. The fee shown is per delegate; UK VAT is added for UK-billed bookings.

Will I receive a certificate?+

Yes — every course is CPD-accredited and this course carries 20 CPD hours, which you can put towards your professional portfolio.

Can I transfer to a different date if my plans change?+

Contact our team and we’ll do our best to move your booking to another scheduled date, subject to availability. We never cancel a confirmed booking.

Do you offer group discounts?+

Yes — register 3 delegates on the same course and pay for 2 with our 3-for-2 offer. For larger groups or private delivery, ask us for a group quote.

Can this course run in-house for my organisation?+

Yes — we deliver tailored in-house versions of this course worldwide, at your offices or a venue of your choice. Get in touch for a proposal.

How often do you update your course content?+

Our course content is constantly reviewed and updated to ensure we stay up to date with all the latest trends. After every course is completed we review the feedback and improve the material where necessary.

£4,30012 - 16 Oct 2026 · Amsterdam
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