Conditions of Website Use

Last updated: 15 August 2026

1. About these Terms

These Terms explain the conditions on which you may access and use the London Training for Excellence website.

The website is operated by Laykas Group Ltd, trading as London Training for Excellence, a company registered in England and Wales under company number 08459761.

By using the website, you agree to these Website Terms and our Acceptable Use Policy.

If you do not agree to them, you should not use the website.

2. Other Terms That Apply

Your use of the website is also subject to our:

Privacy and Cookies Policy; and
Acceptable Use Policy.

If you purchase Services, the Terms and Conditions of Training Services will also apply to that purchase.

3. Access to the Website

We provide access to the website on a temporary basis.

We may:

update;
modify;
suspend;
restrict;
withdraw; or
discontinue

all or part of the website where reasonably necessary.

We do not guarantee that the website, or any particular content or functionality, will always be available or uninterrupted.

We may restrict access to some areas to registered or authorised users.

4. Accounts and Security

If you receive or create a:

password;
login;
access code; or
other security credential,

you must keep it confidential and must not disclose it to an unauthorised person.

You are responsible for activities conducted through your account where caused by your failure to keep credentials secure.

We may disable credentials where we reasonably believe:

security has been compromised;
they are being misused;
these Terms have been breached; or
doing so is necessary to protect the website or its users.

You should notify us promptly if you become aware of unauthorised access.

5. Permitted Use

You may use the website for lawful purposes relating to:

viewing information about LTFE;
researching training;
making enquiries;
managing legitimate bookings;
accessing Services you are authorised to receive; and
other normal purposes for which the website is made available.

Your use must comply with our Acceptable Use Policy.

6. Information on the Website

We take reasonable care in preparing website content but do not guarantee that all content will always be:

complete;
current;
error-free; or
suitable for a particular purpose.

Course content, schedules, availability and prices may change.

A binding commitment relating to a booking arises only in accordance with our Terms and Conditions of Training Services and the relevant Booking Confirmation.

General information on the website is provided for informational and educational purposes and should not be treated as personalised professional advice.

7. Intellectual Property

Unless otherwise stated, we or our licensors own the intellectual property rights in the website and its content.

This includes rights in:

text;
branding;
graphics;
course descriptions;
publications;
videos;
photographs;
databases;
software;
design;
downloadable materials; and
training content.

You may view and print reasonable extracts for your own lawful personal or internal business reference.

You must not, without prior written permission:

reproduce substantial parts of the website;
republish content;
commercially exploit website material;
create a competing database from our content;
systematically scrape or harvest website data;
reproduce course catalogues commercially;
remove copyright or proprietary notices;
use our branding in a misleading manner; or
use website content to create or train commercial AI models, datasets or competing training products.

Nothing in these Terms restricts a use that applicable law expressly permits and which cannot lawfully be restricted by contract.

8. Automated Access, Scraping and Bots

Except for legitimate search-engine indexing undertaken in accordance with our technical instructions, or where we have given written permission, you must not use automated systems to:

scrape;
crawl;
extract;
harvest;
copy;
index at excessive volume;
submit automated forms;
probe;
benchmark;
create datasets from; or
otherwise access

the website in a way that places unreasonable demand on our infrastructure or circumvents access restrictions.

This provision does not prevent activities that applicable law expressly permits and which cannot lawfully be excluded.

9. User-Submitted Content

Where the website allows you to submit, upload or send content, you retain ownership of any intellectual property rights you own in that content.

You grant us a non-exclusive licence to use, copy, store and process the content to the extent reasonably required to:

operate the website;
respond to your request;
deliver Services;
administer a booking; or
comply with law.

You must have the right to provide any content you submit.

We may remove submitted content where reasonably necessary because it:

breaches these Terms;
infringes third-party rights;
creates security risks; or
is unlawful.

10. Viruses, Security and Computer Misuse

You must not:

knowingly introduce malware;
attempt unauthorised access;
attack the website;
perform credential stuffing;
conduct denial-of-service attacks;
bypass security controls;
conduct vulnerability scanning without permission;
access systems or data you are not authorised to access; or
otherwise misuse our systems.

We may report suspected unlawful activity to appropriate authorities and cooperate with lawful investigations.

11. Links to Our Website

You may link to publicly accessible pages where the link:

is lawful;
is fair;
does not damage our reputation;
does not falsely suggest endorsement or partnership; and
does not misrepresent your relationship with LTFE.

You must not frame our website or present our content as belonging to another organisation without permission.

We may withdraw linking permission where reasonably necessary.

12. Third-Party Links

The website may contain links to independent third-party websites.

Links are provided for convenience or information and do not necessarily imply endorsement.

We do not control independent third-party websites and are not responsible for their content, availability, security or privacy practices.

13. Privacy

Our processing of personal information is governed by our Privacy and Cookies Policy.

Using the website does not constitute blanket consent to processing.

Where we require consent for a particular processing activity, we will obtain it in accordance with applicable law.

14. Website Availability and Technical Issues

We do not guarantee uninterrupted or error-free operation.

We may carry out:

maintenance;
security updates;
technical changes; or
emergency work

without liability for temporary interruption to the extent permitted by law.

You are responsible for configuring your own devices, software and network appropriately.

15. Our Liability to Business Users

This clause applies to persons using the website for business purposes.

To the fullest extent permitted by law, we exclude liability arising solely from use of the free public website for:

loss of profit;
loss of revenue;
business interruption;
loss of opportunity;
loss of goodwill;
loss of anticipated savings;
loss or corruption of data; and
indirect or consequential loss.

We do not exclude liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any liability that cannot lawfully be excluded.

Liability arising under a paid training Contract is governed by the Terms and Conditions of Training Services rather than this clause.

16. Our Liability to Consumers

If you are a Consumer, nothing in these Website Terms excludes or limits liability where doing so would be unlawful or affects rights that applicable consumer law gives you.

We are responsible for foreseeable loss caused by our failure to use reasonable care and skill.

We are not responsible for business losses incurred by a Consumer.

17. Suspension and Termination

We may temporarily or permanently suspend access where we reasonably believe that a user has:

breached these Terms;
breached our Acceptable Use Policy;
created a security risk;
engaged in unlawful conduct; or
interfered with the rights of others.

We may take reasonable technical or legal steps to protect the website and our systems.

18. Changes to these Website Terms

We may update these Website Terms from time to time.

Changes ordinarily apply to website use occurring after the updated Terms are published.

Changes to Website Terms do not retrospectively alter a separate training Contract unless that Contract expressly permits the relevant change or the parties agree otherwise.

19. Governing Law and Jurisdiction

For Business Users, these Website Terms and any dispute arising from them are governed by the laws of England and Wales, and the courts of England and Wales shall have exclusive jurisdiction.

Consumers retain any mandatory rights relating to applicable law and jurisdiction that cannot legally be excluded.

20. Contact

Questions concerning these Website Terms may be sent to: info@londontfe.com