Advanced Team Building
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Suppose you have been in charge of a team and have been leading them for a while. You have followed management guidelines and tried hard to bring people together to improve communications and truly illustrate the importance of cooperative teamwork.
As a result, the team became better, took on bigger projects and delivered successful results, either in the form of services or generating new products.
However, after a while, you may start to notice that the team is beginning to get ahead of itself. Due to their past success, they start to feel invincible. Their success means they stop listening or observing what is happening around them. They ignore the obvious signals that the market is changing. They are so eager to agree with each other on all accounts that they become afraid of raising their concerns even when they can clearly see a given decision will be disastrous.
The team therefor becomes the victim of its own success. There is only one way to avoid this sad eventuality; a team must be monitored and managed continuously as it matures and as team members’ behaviour change based on the team’s history, achievements and failures.
Course Objectives
- Recognise when a successful team is beginning to get ahead of itself
- Detect the signs of complacency and groupthink that follow sustained success
- Encourage people to raise concerns rather than agree on all accounts
- Keep the team listening and observing signals that the market is changing
- Challenge decisions the team can see will be disastrous before they are made
Who Should Attend?
Team leaders and managers who have led an established team through a period of success and want to guard it against complacency, groupthink and missed market signals.
Course Outline
- How past success makes teams feel invincible
- Signs a team has stopped listening and observing
- Groupthink: when eagerness to agree silences concerns
- Reading the market signals a team is tempted to ignore
- Restoring open challenge and cooperative teamwork
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