Overview
Course Outline
Scheduled Dates

Course Overview

To communicate effectively we need to be self-aware and understand the impact of our style on other people. We need to use a range of skills in different situations based on different personalities. This highly practical course helps delegates to understand their strengths and develop their own communication style through group exercises and interactive content.

Delegates will improve their communication skills in the key areas of active listening, rapport building, adopting a tone and style relevant to their audience and overcoming various barriers to effective communication. These skills will be put into practice in various scenarios ranging from inspiring high team performance to managing the communications around corporate change programmes.

Objective:

By the end of this interactive training programme, you will be able to:

Use systematic methods to evaluate what you know about yourself and what you know about others.
Communicate more effectively with others.
Demonstrate advanced communication skills, both verbally and non-verbally.
Use simple empathic techniques to construct sentences based on what you hear from others.
Understand established theories of change management and reasons for failure.

Course Outline

Day 1: Communication Skills

Analysing communication methods.
Effectively structuring your communication.
Obtaining the benefits of active listening
Overcoming barriers to communications.
Understanding the role of paradigm and perception.
Comprehending different communication styles

Day 2: Communication During Change

Selling in the benefits
Developing new guidelines
Are the benefits of the change readily observable?
What are the 8 stages of change and what should you consider in each stage to maximise the likelihood of success?
What are the common problems when managing changes that if neglected can seriously impact the change process?

Day 3: Employee Engagement

Enhanced communication skills with emphasis on non-verbal communication and body language.
How can you improve your communication skills with your team by putting yourself in their position?
What strategies help you gather more information about difficult cases.
Control your reactions and avoid saying something that you could regret afterwards.

Day 4: Communicating, coordinating and leading

What do people say about your team - and what do you want them to say?
Key challenges for your team and how to meet them
Case study - communicating, coordinating and leading in practice

Day 5: Influencing Skills

How to establish rapport.
How to use a simple 3-step technique to make people feel more comfortable in accepting your ideas.
How to inspire others.
How to use the 10-step persuasion technique to systematically prepare for an event where you expect to persuade others.
What verbal techniques you should be aware of to improve your chances of success?

Schedule & Fees

3 For 2Offer

Get the most out of group training with our special discount! Register 3 of your participants together on the same course and only pay for 2.

Select Month

All
October

Location

All
London

Managing and Leading Strategic Communication

Date: 13 - 17 Oct 2025

Duration: 5 Days

Venue: London

Price: $5,300

Managing and Leading Strategic Communication

Date: 13 - 17 Oct 2025

Duration: 5 Days

Venue: London

Price: $ 5,300

Questions? Speak to our friendly training advisor

Rawia Abubeker

Chat on Whatsapp

rawia@londontfe.com

+44 2071836657

CPD Standards

Employees of professional or formally regulated bodies are generally expected to have CPD accredited training. This type of accreditation ensures that the training is knowledgeable, informed and constantly updated. It ensures our standards as a company are kept high and consistent.

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Why Choose London Training For Excellence?

Reliability

We will never cancel a confirmed booking
Support

We offer around the clock support
Tailored

We customise our courses to suit your personal learning needs
Quality

Our courses are delivered by highly experienced industry experts
Recognition

All our courses are accredited by the CPD Standards Agency

Frequently Asked Questions

How can training courses be used as a company benefit?

Training is hugely beneficial to both yourself and your company. It enables you to employ new technologies, increases your productivity and enables you to be more autonomous. Have a look here at our infographic on the importance of training and development!

How often do you update your course content to ensure relevancy?

Our course content is constantly reviewed and updated to ensure we stay up to date with all the latest trends. After every course is completed we review the feedback and improve the material where necessary.

Do you keep your classroom environment and instructional methodologies current with today’s real-world workplace?

Yes, we focus our training on ‘real-world’ scenarios and our trainers are all highly experienced and skilled in their relevant fields.

Are your courses eligible for professional certification?

Yes, we offer certification with all our courses, every course is entitled to CPD (Continuous Professional Development) hours which you can put towards your professional portfolio.

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